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SUMMARY

Assist HQ office with the day-to-day administration of Benefits.  Strong benefit administration experience and ADP/PayForce knowledge. The perfect candidate will have superior customer service skills, be highly detail oriented with the ability to prioritize, work well with others in a team environment and exercise sound judgment.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

·        Provide customer service to employees via telephone and e-mail, answer eligibility and enrollment questions and to resolve insurance benefit related problems on their behalf.

·        Enrolls, processes changes and terminates as appropriate employees with respect to group benefit plan participation.

·        Responsible for all benefit files and filing.

·        Prepares benefit information packets for all new hires for Orientation ensuring that all new staff members receive forms and literature needed at the time of new employee/benefits orientation.

·        Inputs/audits 401(k) contribution and loan changes weekly to ensure timely, accurate maintenance of this benefit.

·        Coordinates all terminal benefits information for terminating employees including COBRA, HIPAA, life insurance conversion, etc.

·        Assist with year-end 401(k) processes.

·        Assists with the monthly carrier premium billing and reconciliation process.

·        Inputs all benefit changes into the ADP system, i.e., enters data for new employees, resignation/terminations, etc. Maintains and monitors the database to ensure data on all employees is current and accurate.

·        Pulls customized reports as requested and runs regularly scheduled computer reports.

·        Processes claims and related forms for company paid benefits (STD, LTD & life insurance) under the supervision of senior benefits staff.

·        Respond to general departmental telephone and mailed/faxed inquiries and routes same, as warranted. Receives, date stamps, and distributes/routes departmental mail.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) in Human Resources, Management, Business or Psychology or equivalent from four-year college; and one to three years’ related experience and/or training; or equivalent combination of education and experience.

 

COMPUTER SKILLS

Possess intermediate knowledge of MS Office (Word, Excel, Power Point and Outlook). Internet/Intranet experience. HRIS system experience preferred.

We are an equal opportunity employer. EOE M/F/D/V

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